Contact Us

Whether you have a question about an order, need help with a product, or want to share your thoughts, we're always happy to hear from you.

At Redsuga, we believe that good shopping experiences go beyond finding the right products. Clear communication and knowing where to turn for help matter just as much. Whether your question is simple or requires a little more attention, feel free to reach out. Our team will be glad to help.

Get in Touch

Email: redsugaofficial@hotmail.com

For order-related questions, please include your order number in your message so we can locate your purchase more easily and provide a more helpful response.

Phone: +1 213-810-8572

Mailing Address:

123 Pine Ridge Ln

Kalispell, MT 59901

United States

Customer Support Hours

Our customer support team is available during the following hours (Mountain Time, MT):

Monday – Friday: 9:00 AM – 5:00 PM

Saturday – Sunday: Closed

Messages received outside our regular business hours will be reviewed on the next business day.

Response Time

We typically respond to email inquiries within 1–2 business days. During weekends, public holidays, or particularly busy periods, responses may take a little longer.

We appreciate your patience and will do our best to get back to you with a clear and helpful answer as soon as possible.

A Few Helpful Details

To help us assist you more efficiently, please include any relevant information when contacting us, such as your order number, the product you're asking about, or a brief description of your concern.

If your inquiry concerns an existing order, sharing these details upfront can help us understand the situation and avoid unnecessary back-and-forth.

Thank you for reaching out to Redsuga. We appreciate your time and look forward to helping you.